Returns & Exchanges

At HyperX, we stand by the quality of our gaming gear and offer a 30-day money-back guarantee for all products purchased directly from our store. If you are not completely satisfied with your purchase, you can return your items in their original packaging for a full refund or exchange.

1

Initiate Your Return

Log into your HyperX account and navigate to your order history to select the items you wish to return and obtain a Return Merchandise Authorization (RMA) number.

2

Pack Your Gear

Securely place the product in its original packaging including all cables, accessories, and manuals to ensure eligibility for a full refund.

3

Affix Shipping Label

Print the prepaid shipping label provided via email and attach it to the outside of your package, ensuring any previous shipping labels are covered.

4

Receive Your Refund

Once our warehouse receives and inspects your return, we will process your refund to the original payment method within 7 to 10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing